What is CRM and How Can it Help Recession Proof Your Business?

Customer relationship management (CRM) can be described as the art or science of using information to find, acquire and retain customers. It covers a wide range of people, processes, and technology questions associated with marketing, sales, and service. CRM actively deepens the knowledge you have of your customers to meet individual customer needs. It provides … Read moreWhat is CRM and How Can it Help Recession Proof Your Business?

The right question!

The questions have power! Same situation, 2 different questions: Why is this happening to me? What can I learn from this? The result produced changes drastically. A normal day is full of questions. The difference from one scenario to another lies precisely in our personal ability to use questions in our favor, or allow them … Read moreThe right question!

Top 10 ERP Solutions

Top 10 ERP Solutions explainedPeople often are interested in knowing which are the Top 10 ERP Solutions available. This is a difficult question to answer because it depends upon the company that is asking the question and for what criteria. For example if you are a manufacturer looking for an ERP solution, it would not … Read moreTop 10 ERP Solutions

How many happy people do you know?

asked this question yesterday on my social media pages. How many happy adults do you know? Hundreds of comments and nearly 20,000 views so far. Average answer: 0-2 people. Other typical answers: There is no happiness In life there are only fragments of happiness, not complete happiness. Whoever looks happy, acts. How reliable are these … Read moreHow many happy people do you know?

What’s The True Value Of Social Media When Targeting B2B Leads?

Chaos would be the best word to describe the economic turn of events following Facebook’s IPO. More and more news outlets are decrying the value of the social networking site and declaring its value is all hype. Meanwhile, defenders of Facebook are also beginning to raise their voices saying that its value is being wholly … Read moreWhat’s The True Value Of Social Media When Targeting B2B Leads?

Willingness …

Job meetings can be a tedious, consuming and boring activity. or they may be an activity that gives pleasure and fulfillment. The difference between the two cases is FREEDOM! Whatever activity we do, if we are willing and willing to do something, we will do it without feeling and with pleasure. If on the contrary, … Read moreWillingness …

How This Professional CRM Tool is Helping Small Businesses

Customer relationship management (CRM) is important now, more than ever, as we are in a situation where we don’t get to see our customers as we used to – which is true for at least all the brick & mortar shops. As much as you may need CRM solutions, they  can get both expensive and … Read moreHow This Professional CRM Tool is Helping Small Businesses

DirectQuery CDS from Power BI

Last year I wrote a lengthy blog post comparing the three main methods of getting Dynamics 365, or Common Data Service data into Power BI for analysis. Now, at the most recent Microsoft Business Applications Summit, a new method was announced that I was finally able to try out. The method is using the new TDS endpoint. … Read moreDirectQuery CDS from Power BI

Getting Started With CRM

Customer relationship management (or CRM) refers to any software-supported, formal program that keeps track of profiles, behavior and interactions with customers, leads or prospects. Let’s say your business has a customer named Lindsey Smith. A robust CRM will allow your sales, marketing, or customer service team members to pull up Lindsey’s profile from just about … Read moreGetting Started With CRM

Tell me who you’re with, let me tell you who you are!

We can all hear this expression, but from hearing to doing, there is a great difference. On our Mastermind Facebook group, we’ve put together a select few who share the same goal. Develop themselves and earn more income using the capacities that the internet offers. 6 Months from the start and there is a big … Read moreTell me who you’re with, let me tell you who you are!